How to improve commercial laundry services - Bundle Laundry

As a laundry manager, one of your responsibilities may be to improve commercial laundry services. Improving the quality of your services, however, also means increasing productivity, reducing costs, keeping your clients satisfied, and ensuring employee safety. 

This can be a tall order; one that requires a meticulous balance between several business-related operations, which brings us to the next question—how do you take those long-term goals you have planned and convert them into operational KPIs? 

In our experience, the best way to improve laundry services is to maximise your ergonomics and commit to ongoing maintenance. Let’s take a look at what this means.

Maximising ergonomics ROI in commercial laundry

Ergonomics, when it comes to commercial laundries, is the study of the commercial laundry floor for details that could compromise worker health and productivity

This aspect of your work covers different areas, like engineering controls (the arrangement of physical items in the workplace), musculoskeletal disorders (conditions that could traumatise the body), and risk factors (workplace elements that could lead to sickness—this is particularly important, considering the risks presented by the COVID-19 pandemic). 

Ergonomics is crucial because it creates a more engaged workforce. One way this is accomplished is by creating a more productive workplace through engineering controls, which includes changing equipment, controls, tools, pieces, workstations, and workflows that eliminate or reduce factors that pose a risk to workers and also impact productivity.

Investing in ergonomics also reduces worker absenteeism, which results in higher output.

Due to its effect on worker wellbeing and productivity, it is a significant contributor to ROI. It ensures that any hazards that undermine employee safety and productivity are removed, ensuring continuous financial gain.

It also ensures that you are reducing operating costs by creating a safer workplace. In the long run, it encourages greater engagement among your teams, leading to more satisfied and motivated workers.

All of this leads to better commercial laundry services.

Preventative maintenance is crucial for boosting your ROI 

How well things flow in your commercial laundry, from your equipment to your teams, is crucial to your ROI. 

In this regard, maintenance operations play a very important role. They determine how often you need to schedule shutdowns for an overhaul and handle supporting functions that allow you to continue your operations without a hitch.

Maintenance tasks fall under three different categories: 

Predictive maintenance: Not all maintenance tasks are based on a schedule—they can be determined by other factors, like production methods.  This determines where/when maintenance is necessary along with interval sessions. 

Preventative maintenance: Maintenance tasks are performed on a scheduled basis. This means looking for warning signs across changing conditions and reducing the number of reactive maintenance tasks. 

Reactive maintenance: When your team responds to a breakdown that has slowed or stopped production. 

One of the keys to improving ROI is to reduce the number of reactive maintenance incidents to ensure there are no breakdowns or system downtime that affect your output. Predictive and preventative maintenance can reduce the number of reactive incidents, which results in better equipment and smoother operations.

Predictive maintenance is often the difference between “pay for it now” and “pay for it later”, where you are paying a smaller expense now to avoid a bigger cost in the future. A policy that prioritises preventative maintenance can help you maximise ROI because you are reducing the cost of commercial laundry operations. 

How can management software optimise your commercial laundry services?

To optimise your service delivery across commercial laundry services, you need to invest in predictive maintenance and maximise ergonomics in the workplace. 

This objective can be met when you’re equipped with the right management software. 

Commercial laundry software can help you assess your business operations and utilises BI and cloud-based software to assess the state of equipment in real-time. The right software can help you assess both business and technical operations, so you can determine current production levels and even set benchmarks for future production. 

You can streamline operations via features like linen tracking to reduce your costs and improve productivity. 

Commercial laundry software can help you maximise ROI by giving you the insights you need to schedule maintenance and maximise your ergonomics.

How high-quality facilities management services enhance your customer's experience

From high-touch businesses like retail shops and banks to companies that operate exclusively online or a business that offers a combination of online and on-site services—today, one of the primary goals of businesses is to enhance the experience of customers.

It is, after all, an accepted fact in the business world that the customer is king.

To enhance customer experience, however, businesses across industries have taken vastly different approaches. From shortening wait times and hiring staff dedicated to greeting customers and guiding them through their buyer journey—each business has its own way of curating a unique customer experience that helps them hone a competitive edge.

But, if you’re operating a business that interacts with customers on-site daily and has a lot of touchpoints, you need to take a holistic approach to improve their overall experience. This requires you to look beyond the traditional customer experience enhancing strategies and consider their entire journey with your business.

What this means is that you need to take into account the overall experience of your customer from the moment they step into your business premises, and maintaining your business hub in mint condition plays a vital role in a strong first impression.

This is because your corporate grounds are the first thing your customers are likely to encounter and delivering a great experience before they even interact with your teams through high-quality facilities management services can help start a long-lasting relationship on the right note.

Still not convinced? Here are the main ways facilities management can enhance the experience of your customers.

Proper maintenance can deliver comfort to your customers 

When it comes to exceptional customer services, the first thing your customers are likely to expect from you is comfort. From how your space makes them feel to how comfortable your teams are to interact with, every small aspect will make an impact on how they perceive your business.

Making your customers comfortable, however, is not a one-time task. It’s a continuous process that requires considerable effort and resources. This is because customer needs, and the ways your premises must adapt, change as a result of external factors as well as internal market requirements.

For instance, during the summer months, you will want to keep your customers cool and away from the heat when they are on your premises.

While you can install an expensive HVAC unit, to keep it functioning at its optimal level and to continue to make the space comfortable, you are going to need continuous maintenance.

This is just one example—delivering comfort extends far beyond just maintenance, it involves daily cleaning of your grounds and gardens, premises, bathrooms, and keeping your space generally hygienic.

Addressing all these requirements can seem like a tall order when you don’t have the right support and this is where facilities management service providers can augment your efforts.

Facilities management services can ensure that your facility is accessible to all customers

Businesses attract customers from all kinds of backgrounds and some clients may, invariably, be differently-abled. 

While many businesses today have incorporated design elements like elevators and escalators to improve the accessibility of their premises to differently-abled customers and employees, they must be maintained regularly to keep them in perfect working order.

For instance, elevators are prone to breakdowns if they are not maintained properly, which can affect clients with mobility impairments disproportionately to other visitors. Facilities management services can help you in this regard.

By following a preventive maintenance schedule and using the knowledge and expertise of technicians, these services can ensure that your facilities operate without any hiccups and all your customers can make use of your business facilities with comfort.

If your accessibility enhancing features break down, these companies can offer you the services of skilled technicians to address your repair needs on a short timeline, helping you minimise any downtime.

Enhance the customer experience with professional facilities management services 

Meeting the goals of profit maximisation and market domination is not possible without having a customer base that’s satisfied with your products and services.

But, ensuring the satisfaction of customers extends far beyond delivering quality products or services, you must also pay attention to what kind of experience your customers are enjoying when they are on your premises.

High-quality commercial facilities management services can help you deliver an impeccable customer experience when you choose the right service.

 

Industrial Cleaning and Maintenance : Important Measures for Workplace Safety

Having a clean industrial facility can be somewhat of an oxymoron. If you think about it, industrial locations such as manufacturing plants are always in the middle of manufacturing products, getting orders ready for shipment, and distribution processes. There is constant movement in the facility, making this a difficult area to conduct thorough industrial cleaning and maintenance.

Keeping a facility clean, especially an industrial zone that is always in the middle of construction and engineering, can be difficult, but one of the most impressive things about maintenance and industrial cleaning professionals is that they have the tools and expertise to get it done without disrupting efficiency and the safety of the workers.

This blog post focuses on the top 3 measures that should be taken during industrial cleaning and maintenance.

Remove fire hazards

Cluttered workplaces are breeding grounds for fire hazards. In an industrial setting, the machines, boxes, and other flammable materials can increase the risk of causing fires that can quickly spread

Industrial settings with unsecured chemicals and combustible dust can also wreak havoc.

It’s important to ensure that all chemicals are properly contained and stored in the proper areas of the warehouse. Combustible dust is often found in manufacturing plants, food processing plants, and other similar locations. Aside from being a safety hazard, it can even prevent clean air from circulating and could cause a situation that could result in an explosion.

This is why it’s important to ensure that such items are moved away from high-traffic areas, including the stairs, at a facility to avoid any hazards and to prevent any workers from being barricaded during an evacuation. If in case your facility generates a lot of combustible dust, it’s important to have a routine cleaning process to ensure that preventive maintenance is practised.

Designate cleaning sections

You may think that cleaning an industrial facility can be done using the same techniques and that the same cleaning products can be used to clean every part of your facility, but this cannot be further from the truth. 

The best way to ensure that every machine, equipment, and any other area is cleaned properly is to allocate cleaners to specific cleaning jobs and areas. One could be in charge of cleaning the floors while another is in charge of maintaining the machinery.

Some facilities may just assign their employees or workers to clean their sections as it may help get rid of the surface dust and grime. But let’s face it; after a long day of work, your employees may not be willing or able to do a proper cleaning and maintenance job. This is why professional industrial maintenance and cleaning services are required.

Use personal protective equipment (PPE)

The chemicals and materials in manufacturing facilities can be toxic—couple that with cleaning products that could create higher levels of toxicity, and this combination can become incredibly hazardous to the workers. This is where personal protective equipment, or PPE, comes into play.

Workers may not always be aware of the hazards of cleaning equipment and machinery without PPE but it’s an important measure that needs to be taken not just for their safety but also for the safety of those around them. 

Certain chemicals can cause severe damage if they come into contact with your workers’ eyes or even skin. This is why having PPE can make sure that safety is a top priority. Having a professional industrial cleaning and maintenance service can take care of all this and ensure that you have a clean facility. 

To succeed in industrial cleaning and maintenance at your workplace, follow these 3 measures 

Industrial cleaning and maintenance while operations and distributions are in place can be a hard task to take on. To ensure thorough cleaning processes, not just on the ground but in terms of the machinery as well, you need industrial facilities management services. Hiring a professional service will allow you to fully entrust the task to them and expect a hassle-free, high-quality service.